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 Security

Masterlink Computers takes security very seriously. Including the security of your data, your safety online and your premises.

Data Security
Talk to us about off-site backup. This is ideal insurance against such disasters as fire, theft, flood and catastrophic hardware failure
 Off-Site Backup and Disaster Recovery

Internet Security
We recommend Kaspersky Internet Security for home users and Bitdefender for business clients.
Prices 11

“Malware”, “Bloatware” and “Spyware” are not always caught by your Internet Security. We recommend “Malwarebytes” which is a free cleaner, readily available for download from the internet. It’s safe to use and very effective. – Malwarebytes

Camera Systems & Monitoring
Masterlink does not install Security Cameras or Monitoring Systems. Other than those, such as Swann Systems purchased through retail outlets. We can also configure your system for remote access from your computer or smart phone.

Masterlink does not provide advice on the installation of security hardware, such as surveillance cameras, pir’s and locking systems. However, Masterlink has partnered with “Chris Jones Security”, a well established, reputable company. As a Masterlink customer, you are entitled to generous discounts from Chris Jones Security when purchasing new systems or signing up for monitoring.

Information Security
Never give anyone you don’t personally know, remote control of your computer or personal information. Scammers are very devious and may pretend to represent reputable companies like Telstra or Microsoft. Please be careful, and if unsure hang-up and call us for advice.
Information on scams can be found at scamwatch which is a government initiative.

Personal Security
Our staff always carry identity. If you are unsure when a technician calls. Do not let them in to the house. You can call us on (07) 41255077 to verify the persons identity.
Also note that an adult must be present when our technician calls and must remain during the service call. We will not under any circumstances enter premises if no one is home.

For advice on Data Security. Call Michael, Derek, Casey or Tim on (07) 41255077
You can also contact us by email

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C J Security App
This is a fully monitored Emergency Service for you and your family. Get all the details, and download the app for yourself at www.cjsecurityapp.com.au. (Your Dealer Code is 14).

iphoneWhen you activate an emergency assistance request, the App sends all the necessary information about you, the emergency type and your location to our Sydney based Grade 1 Security Monitoring Center which is open 24/7, 365 days a year. Because we have this important information we can dispatch the appropriate emergency service even if you can’t speak with us. This is a massive peace of mind should you be incapacitated and unable to speak or are under duress where it may be dangerous to be overheard.

When you request one of the following: General Emergency, Fire or Medical, you will receive a call back to confirm your situation. If you do not answer the service requested will be dispatched to your location. If you choose Duress as your Emergency you will NOT receive a call back confirmation – the Police will be dispatched immediately to your location.